Frequently asked questions:
Q: What is Patreon?
A: It’s a crowdfunding website that enables fans to support their favourite creators with small monthly donations. You can donate at any tier level you like, can cancel, lower, increase or pause them too. If you back many creators you can also set spending limits. Supporters are called Patrons or Fuzzballs insiders. Depending on what tier you select you’ll get different rewards back in exchange for your support.
Q: Why is Fuzzballs on Patreon?
A: Well the long answer is on our main Patreon page, so do have a read of that. The short answer is we want to be able to offer more to our fans and the only way to do this is via Patreon as it allows us to do things not possible any other way.
Q: Why is everything in Dollars?
A: Annoyingly Patreon, being an American company only accepts dollars. Don’t worry, all rewards are filled from the UK (we also ship internationally too) and we’ve tried to show you what the UK converted amount you’ll be paying for each reward is. All you need to do is enter the dollar amount we show to back the select tier.
Q: Can i pledge different amounts?
A: Yes you can. For example if you want to give us $4 a month you can do. This won’t give you any extra benefits unless you increase your pledge into the next reward tier but it will make you feel happier knowing you’re helping us that little bit more.
Q: The Fuzzballs Box tier, do i have to back for three months?
A: Yes, you need to back this tier for three months to claim these rewards. Rewards are sent out each quarter. So if you back in January, you’ll be charged in January, 1st February and 1st of March. We will then send out your rewards. If you join in February just change your pledge amount for the first month to pay for the month you missed (eg $40) and then in March change it to the $20 a month to pay the full amount for the three months.
Q: Can i find out what i am going to get?
A: At the moment everything is a surprise. But we will hint what you may get for certain rewards and we will show off what rewards we have sent out previously so you can get an idea of what you may get!
Q: I’ve backed, when will i be charged?
A: You will be charged on the 1st of the month.
Example: You join on February 25th for $7 per month. On March 1st, you will be charged $7 for March patronage. This means you may have to wait a few days to gain access to some Patron exclusive posts and rewards as you’ll only gain these once you have been charged.
Q: Where are my rewards?
A: Depending on what tier you backed you will get different rewards. Some are digital rewards that are either unlocked on our Patreon page or will be messaged to you via Patreon after the 1st of the month. Those backing physical rewards will receive them within 30 days of the 1st of the month.
Q: I have more questions, what’s the best way to contact you?
A: You can send us a message via the Patreon messaging system or via our website https://fuzzballs.co/contact
Q: Can i share posts and rewards with friends?
A: Please keep Patreon only posts to yourself. These are super secret and only meant for people who back us on Patreon. Same for any art or other content we may provide. Instead send them a link to our Patreon and tell them why they should sign up for as little as $1.
Physical rewards you receive you are free to gift to who ever you want.
Q: Can i get old physical rewards?
A: Most rewards sent out will be a one time thing. It is possible some rewards may become available on our website at a later date but other rewards may stay backer exclusive and only available for that reward month.
Q: I’ve got a question not answered here?
A: Send us a message through our contact form and we will answer it right away!